I am hoping you will help me with my Service Dilemma. I own a Ericsson W25 …

* The following was an email conversation, it might be helpful for other Ericsson W25 or W35 owners or prospective owners. The order is kind of backwards if you read it from top down, because it is “Top Posted” replies via Email:

Yah well they will probably ask you. They want an IMEI number off of “something”.
 
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4ADBF_enUS255US256&q=GSM%2bIMEI
 
http://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity#Retrieving_IMEI_information_from_a_GSM_device
 
By the way that works on my Motorolla hand phones, that IMEI number can be retrieved by entering *#06# …
 
* It’s funny that once you get past the SALES politics … like you said! … Any Sim Card works in any GSM device. Well I would use the newer 3G labeled Sims just to be safe … But I’ve moved them all around. I used to keep a Sim card just for testing Ericsson gear. I still have a Data Card (USB Connect Mercury) mainly to use the Sim Card to test Ericsson W25 and W35 boxes.
 
> Will I need to reconfigure the W25?
 
* You could tell what firmware version you have, on the System page. You might be could use a firmware update. On newer firmwares there’s an “Auto APN” on the Internet Page which does the APN / Username / Password thing automatically for you. If not it’s the following for AT&T:
 
APN: isp.cingular
 
Username: isp@cingulargprs.com
 
Password: CINGULAR1 (that is a ONE at the end, not an ELL)
 
(Yes this is legacy carry over from before AT&T *got* Cingular. At&T *GOTS* everything. Just like Microsoft *GOTS* everything ;-) )
 
P.S. I worked one night in a Cellular “Switch” facility for a large cellular company. I was changing cards out or adding cards (I don’t remember exactly) in a large Cisco Router for them, contracted in. It was quite something to see the NETWORK / CELLULAR SWITCH / ROUTER room of a large cellular carrier, as well as the guys and girls that program the switches, watch over them, and respond to “issues” and such on them.
 
So good luck with this. Remember to tell at least 5 friends / family / associates - about Alan Spicer Telecom / Alan Spicer Marine Telecom. After all I’m not getting paid by Ericsson, AT&T, or anybody for helping you :-)
 
—
Alan Spicer
 
* http://www.marinetelecom.net/
* 954-683-3426
—– Original Message —–
From: <Removed>
To: Alan Spicer Marine Telecom
Sent: Thursday, February 25, 2010 08:16
Subject: Re: Question about Ericsson W25
Hi Alan,
 
Thanks for the info!  If I Purchased the plan with 3G and voice capabilities, will AT&T need to know what device I’m using.  Seems like I can test this out with my girlfriends SIM card.  Will I need to reconfigure the W25?
 
Leah
—–”Alan Spicer Marine Telecom” <communications@marinetelecom.net> wrote: —–
To: <Removed>
From: “Alan Spicer Marine Telecom” <communications@marinetelecom.net>
Date: 02/24/2010 10:17PM
Subject: Re: Question about Ericsson W25


You are correct … you would only need a Sim card with both voice and data service. Data meaning Internet, and Internet meaning 3G Internet. Meaning UMTS / HSPA with both HSUPA and HSDPA. Ericsson W25 only supports HSDPA in the HSPA chain of technologies. Newer Ericsson W35 supports both HSUPA and HSDPA.
It’s often difficult for cellular company representatives to think outside of THEIR BOX. Their box meaning the stuff that they sell. They think that they don’t support anything other than what they sell. That is simply not true … the ability to move a device from one company to another, and even one country to another, is one of the beauties of GSM and UMTS Cellular Service (keeping in mind you have to have Quad Band, which E W25 does have, to be true world traveler.)
The Ericsson equipment has passed all of the import and FCC and Consumer certifications to be used on cellular networks. AT&T (formerly Cingular) has accepted Ericsson W25 as a usable device on their network. No doubt they have done the same for the newer Ericsson W35.
Tell them if it were not possible to connect a valid device with both voice and data/Internet, then pray tell they us - how the heck does an Apple iPhone 3G work on their network?
I’ve had my share of visits to AT&T stores to have them tell me they can’t put voice and Internet on one sim card. Actually when you get an Air Card from them. it has a sim card put into it. That sim card can also make voice calls. Every AT&T device’s sim card can make voice calls. All they have to do is figure out how to CONVINCE THEMSELVES and THEIR COMPUTER that this can be done, in other words all they have to do is CONVINCE THEIR COMPUTER to put a Voice plan on the same sim card as a Data Plan is on. Once they can do that … everything else will just automagically work. It’s more politics and salesmanship than it has anything at all to do with their technical abilities in the AT&T network.
* Also watch out because you may have had Unlimited Internet with the previous company. On the laptop card type of service on AT&T it’s NOT unlimited. It’s 5GB per month. And it’s very easy when using it like a home internet service to reach that limit. It’s funny they let iPhone’s have Unlimited for $30 per month, but Laptops are $60 a month an not getting unlimited. It’s discrimination.
Welcome to the world. :- ) … :- )
—
Alan Spicer
 
DBA Alan Spicer Telcom / Alan Spicer Marine Telecom
Computer Services, Wired/Wireless Networking,
Cell/Sat/Landline Communications, General Consulting…
Marine, Business, Small Office and Home Office (SOHO)
 
* Cost Savings and Integration of Multiple Internet Technologies
on board Sail and Motor Yachts * Documentation, Operating
Instructions, and Support after the Sale *
 
* http://www.marinetelecom.net/
* http://www.internetforyachts.net/
* http://www.wifiyacht.net/
* 954-683-3426
 
Mobile Internet! Step up to the HSPA 3G Fast Internet!
 
Ericsson W35 released in the USA. This you’ve gotta SEE!!
Better looking presentation than W25 (you might not want to
hide this one in the Doghouse!) + High Speed Upload which
the W25 did not have.
http://www.marinetelecom.net/Ericsson_W35/
 

Ericsson W25 released in the USA.
 
Voice / Fax / High Speed Internet
Voice for your analog jacks or PBX Cell Line + 4 port
CAT5 Ethernet Router and Built-in WiFi Wireless
Replace older Ericsson F series or Telular Boxes
Go To:
http://www.marinetelecom.net/Ericsson_W25/

—– Original Message —–
From: Removed
To: communications@marinetelecom.net
Sent: Wednesday, February 24, 2010 21:27
Subject: Question about Ericsson W25
Hello,
 
I am hoping you will help me with my Service Dilemma.  I own a Ericsson W25 and have service through Centennial Wireless.  Centennial has just been purchased by AT&T.  I have called and talked to AT&T and explained to them that I have a Ericsson W25 that I use for a home phone and internet.  They do not know how to help me.  Claim I need to purchase an air card and land line service.  When I believe I just need them to activate a SIM card for me.  Which service do I need to purchase to keep my internet and phone going?  Any information you can give will be appreciated.  I live in Michigan where satellite or wireless are my only option for a descent internet connection.
 
Thank you, Leah <last name removed>

=
——————————————————————————–

* Additional information about IMEA, Sim Cards, pertaining to Satellite Communications, from Alan Spicer, from Wikipedia:

Usage on satellite phone networks

The BGAN, Iridium and Thuraya satellite phone networks all use IMEI numbers on their transceiver units as well as SIM cards in much the same way as GSM phones do. The Iridium 9601 modem relies solely on its IMEI number for identification and uses no SIM card; however, Iridium is a proprietary network and the device is incompatible with regular GSM networks.

Retrieving IMEI information from a GSM device

On many devices, the IMEI number can be retrieved by entering *#06#, or using the AT command ATD*#06#. The IMEI number of a GSM device can be retrieved by sending the command AT+CGSN. For more information, refer to the 3GPP TS 27.007, Section 5.4 /2/ standards document.

Retrieving IMEI Information from an older Sony or Sony Ericsson handset can be done by entering these keys: * Right * Left Left * Left *

IMEI information on BlackBerry devices can also be found by going to options, then status.

This entry was posted on 25. February 2010 at 22:02 and is filed under Cellular Voice and Internet. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response or trackback from your own site.