Yacht 4G Cellular related for the Bahamas and Caribbean region – L.I.M.E. answers regarding 4G … This is very interesting in that they are indicating that they have PRE-PAID (Not Post-Paid as in Contract!) service. That would be a very good thing. Anyone having any actual experience with this in the Bahamas or Caribbean – I would appreciate you dropping me a message or phone call. Thanks, Alan Spicer.
(Note: We have “Unlocked”, as Lime describes, 4G + 3G Cellular Routers [and complete install kits] for Sail and Motor Yachts – available right here on this blog page … including the previously “Unobtainium”, formerly Ericsson branded, L21 4G LTE router.)
* unobtainium is any fictional, extremely rare, costly, or impossible material, or (less commonly) device needed to fulfill a given design for a given application. So for our purposes the L21 will be code named the “Unobtainium 4G Router“. If you would like to have the impossible … it can be shipped to your door … or to your boat.
Thank you for your recent contact with LIME. My name is Noel
and I will be able to help you.
Please accept our apologies for the delay
in responding. In regards to how our roaming service works; access is based on
if we have an agreement in place with your current service provider. Therefore,
if there is no agreement for both voice or data, you will unfortunately have no
It is expected that before you travel; you will make
arrangements with your service provider for roaming and when you reach the
various countries that we operate in, the service will transfer to allow access
to voice or data.
If you choose not to roam with your service provider
whilst in the islands, you may choose to purchase a prepaid SIM from us whilst
you are on island and we will provide you with data plans and settings. This
information would be unique to our SIM cards and allow for data access whilst on
island as long as you have an unlocked device.
From: “Alan Spicer” email@example.com
Date: 4/3/2013 4:29:49
Subject: Re: The LIME Customer Service Team needs some more information.
I won’t have my own LIME account … I am a consultant …
I work for a lot of marine vessels that have (or will have) their own account.
The area we are dealing with is the Bahamas and the Caribbean. I hope that is
enough information that you can answer my original question(s). You didn’t quote
my question(s) in your message … so let me know if I need to send that again.
I SEND you customers – by recommending and specifying what those customers need
… and that often involves getting voice and data cellular service
Thank you for your recent contact. To allow us to help you
further we need some more information from you.
Please reply to this
email and include your full telephone number including the three digit country
code so that we can identify your LIME account.
We realise you may have
given us the second part of the number but it appears that you did not include
the three digit country code in your contact. This will help us to direct your
email to the right team that handles correspondence from the country in which
your account is located.
For example if your contact relates to services
in Jamaica, please remember to include 876 in front of the 7 digits of the
telephone number, Cayman Islands prefix 345 etc.
It is important that we
get this additional information as without this we will not be able to help you
with your enquiry.
LIME Customer Service
Alan Spicer Marine Telecom
+1 954 683 3426
communications @ marinetelecom.net